Privacy Policy

Effective Date: September 20, 2026

EACH (Estranged Adult Children Haven) respects your privacy and understands that people seeking peer support may be especially mindful about the information they share.

This Privacy Policy explains what information EACH may collect through eachhaven.org, how we use that information, when it may be shared, and the choices available to you.

By using this website or voluntarily providing information to EACH, you acknowledge the practices described in this Privacy Policy.

Information We Collect

EACH aims to collect only the information reasonably necessary to communicate with you and provide information about our peer-support community.

Information You Provide to Us

When you complete a form on our website, you may provide information such as:

• Your name

• Your email address

• Your preferred meeting type or method of connection

If you contact EACH directly by email or telephone, we may also receive your email address, telephone number, and any information you choose to include in your communication.

Please share only information you feel comfortable providing.

We encourage you not to submit detailed medical information, mental health records, legal documents, financial information, Social Security numbers, or other highly sensitive information through ordinary website forms or email.

How We Use Your Information

EACH may use the information you provide to:

• Respond to your questions or requests.

• Send information about peer-support meetings, schedules, or opportunities to connect.

• Communicate with you about EACH programs, resources, articles, events, or community updates.

• Maintain reasonable administrative records.

• Improve our website, communications, and peer-support offerings.

• Protect the safety, security, and integrity of EACH, its website, and its participants.

• Comply with applicable legal requirements.

Submitting the meeting-interest form allows EACH to use the email address you provide to send you the meeting information and related EACH communications you requested.

You may ask us to stop sending nonessential email communications at any time by contacting support@eachhaven.org or by using an unsubscribe option if one is provided in an email.

Website Traffic and Analytics

EACH may review general website traffic information to better understand how visitors use the website.

The website is hosted using Hostinger. Hostinger's built-in website traffic analytics may provide general information such as:

• Number of website sessions or visitors

• Pages or website activity

• General geographic information, such as country

• Device type

• General traffic patterns

According to Hostinger, its built-in Website Builder traffic analytics uses its website infrastructure to provide traffic statistics and does not use cookies or collect personal data for that traffic overview.

If EACH later enables additional third-party analytics, advertising, or marketing technologies that use cookies or similar tracking technologies, this Privacy Policy will be updated as appropriate and additional consent options will be provided where required.

Cookies

The EACH website may use cookies or similar technologies when necessary for website functionality or when third-party website features or integrations are enabled.

Cookies are small files that websites may store on a visitor's device to support website functions or remember certain preferences.

The types of cookies used may change if website features or third-party integrations are added or removed.

Where legally required, visitors will be given an opportunity to manage optional cookie preferences.

You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Share Information

EACH does not sell or rent your personal information. We do not disclose personal information to third parties for their independent marketing purposes.

EACH may share limited information with service providers when reasonably necessary to operate the website or provide requested services. These may include providers that assist with:

• Website hosting

• Website forms

• Email communications

• Virtual meeting services

• Technology and website security

These service providers may process information according to their own terms and privacy practices.

We may also disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, court orders, subpoenas, or other lawful processes.

• Protect the rights, safety, or security of EACH or another person.

• Investigate suspected fraud, misuse, or unlawful activity.

• Address an emergency involving an immediate risk of serious harm when disclosure is legally permitted or required.

Peer-Support Meetings and Confidentiality

Information voluntarily shared during an EACH peer-support meeting is different from information collected through the website.

EACH asks participants to respect the privacy and confidentiality of other participants and not to share another person's story or identifying information outside the group without permission.

However, because peer-support meetings involve other participants, EACH cannot guarantee that another participant will maintain confidentiality.

Participants are encouraged to share only what they feel comfortable disclosing.

EACH peer support is not psychotherapy, clinical treatment, medical care, or legal representation, and participation does not create a therapist-client, physician-patient, attorney-client, or similar professional relationship.

Virtual Meetings and Third-Party Services

Virtual meetings or other online services may be provided through third-party platforms such as Zoom or other technology providers.

If you choose to use a third-party service, information you provide directly to that service may be governed by the third party's own privacy policy and terms.

EACH does not control the privacy practices of independent third-party services.

Links to Other Websites

The EACH website may contain links to resources, organizations, research, crisis services, social media platforms, or other third-party websites.

EACH is not responsible for the privacy practices, security, or content of websites we do not own or control.

We encourage you to review the privacy policy of any third-party website you choose to visit.

Data Retention

EACH retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate organizational needs, or as required by applicable law.

When information is no longer reasonably needed, EACH may delete, anonymize, or securely dispose of it as appropriate.

Your Choices Regarding Your Information

You may contact EACH to:

• Ask what personal information you have voluntarily provided to us.

• Request that inaccurate contact information be corrected.

• Request deletion of personal information that EACH maintains about you, when reasonably possible and not otherwise required to be retained.

• Ask to stop receiving nonessential email communications.

Requests may be sent to support@eachhaven.org.

We may need to verify your identity before completing certain requests.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information.

Information Security

EACH uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure.

For that reason, please use discretion when sending sensitive information electronically.

Children and Minors

EACH peer-support meetings and programs are intended for adults age 18 and older unless otherwise specifically stated.

The website is not directed toward children under 18, and EACH does not knowingly seek to collect personal information from children under 18 through the website.

If EACH becomes aware that personal information from a child under 18 has been collected unintentionally, we will take reasonable steps to delete it.

Crisis and Emergency Communications

EACH is not a crisis or emergency response service.

Website forms, email accounts, telephone messages, and other EACH communication channels may not be monitored continuously and should not be used for emergency assistance.

If you or someone else is in immediate danger, call 911.

If you are in the United States and experiencing a mental health, suicide, or emotional crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Visitors Outside the United States

EACH is based in Charlotte, North Carolina, United States.

If you access the website from outside the United States, please understand that information you voluntarily submit may be processed or stored in the United States or through service providers operating in other locations.

Privacy protections and laws may differ between jurisdictions.

Changes to This Privacy Policy

EACH may update this Privacy Policy as our website, programs, technology, or legal requirements change.

When we make changes, the revised Privacy Policy will be posted on this page and the effective date will be updated.

We encourage visitors to review this page periodically.

If EACH makes a material change to how previously collected personal information is used or shared, we will take reasonable steps to provide appropriate notice when required.

Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning personal information you have provided to EACH, please contact:

EACH — Estranged Adult Children Haven
Charlotte, North Carolina
Email: support@eachhaven.org
Website: eachhaven.org